You can change invoice and packing note numbers and configure payment reminders. On the left menu of Back Office click Settings. Under GENERAL SETTINGS, click Administration.
Increasing the start value after orders have been processed
This article explains that you can update the start number for orders, invoices and shipments. Editing any start number after orders have been processed will adjust the new numbers in the following way:
The new number will always include the running total of your previous orders, equaling the number of orders in eCom, plus the new start value.
For example, you want to change your order numbers to reflect the new year. The current year is 2018. On December 31 at 11:50PM, you have a total of 120 orders in your eCom store. You change the start value for orders to 190000. On January 1, 2019, your next new order's number will be ORD190121.
Enter the order prefix and the integer you want to start numbering at. For example, for order ORD00001, for Prefix enter ORD and for Start enter 1.
Enter the invoice prefix and the integer you want to start numbering at. For example, for invoice ORD00001, for Prefix enter INV and for Start enter 1.
From Create select when to create invoices.
- Direct: creates an invoice when an order is placed
- Manual: you must manually create an invoice for each order in the order dashboard.
- Paid: invoices are created when customers pay for orders.
- Hide email and phone number: activate to prevent printing email addresses and phone numbers on invoices, so that they will not be be visible in envelope windows.
Enter the packing note prefix and the integer you want to start numbering at. For example, for order SHIP00001, for Prefix enter SHIP and for Start enter 1.
Choose when to send payment reminders. To create the contents of the email see Sending payment reminders.