Approving product reviews [NB]

When customers create product reviews, they are not posted online automatically. You can approve and modify them.

  1. On the left menu of the Back Office click Products > Reviews.

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Edit the review by clicking its title.

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Approve or edit the review:

  • Approve – Activate the switch to make the review visible in your online store.
  • Author – The name of the customer who posted the review.
  • Email – The e-mail address of registered customers. This field is blank when customers post a review without logging in to your online store.   
  • Product - The product for which the review was posted.
  • Stars – Here you can see customer assessments, based on the number of awarded stars on a scale from one to five.
  • Content – The review text.
  • View product – The product for which the review was posted.
  • View customer – If visitors leave reviews as a registered customers, their names are listed here. You can also add customers yourself, by clicking the drop-down menu.

To create a review

You can create a review in the back office.

  1. On the left menu of the Back Office click Products > Reviews.
  2. Click Add a review.
  3. Manually fill the entries. You cannot add customers to reviews created in the back office.  
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