Lightspeed eCom uses .CSV or .XLS files for importing products. You can use this mechanism to import products from your previous store, but keep in mind that you will need to convert the import file to the specific structure supported by Lightspeed eCom. If you omit certain fields or assign incorrect names to products you will receive error messages, preventing the file from being loaded.
For more information about importing and an explanation on the columns used in the import file, see Editing products through import.
To import products from your previous store, copy the fields from the import file of your previous store to our template file. When you finish, navigate to SYSTEM > Tools > Imports in the left menu of the Back Office to import the file.