Here you’ll find everything you need to know setting up your eCom domain and webmail.
Continue reading for FAQs and about the domain & email articles in the Help Center.
Frequently asked questions
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Connect your web address, also known as your domain to Lightspeed eCom to improve your eCom store's branding and SEO. Add your domain to your eCom Back Office in Settings > Domain. Then, when you're ready to publish your eCom store publically, create a CNAME record in your domain provider.
For more information, click here.
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Secure Socket Layer (SSL) is a way to show your customers their private details are safe when using your eCom store. Stores based in Europe will have their SSL certificate connected automatically when they connect their domain. Stores based outside of Europe must install a free SSL certificate by completing a form in your eCom Back Office > Settings > SSL.
For more information, click here.
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Search engine ranking is the position of your listing in search results from Google or other search engines. Create redirects before you connect your domain. Redirects preserve search ranking by telling search engines where the same content is on a new website. Redirect settings are found in your eCom Back Office under Settings > Redirects.
For more information, click here.
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A 301 redirect or domain forwarding can be setup in your domain provider's DNS settings. This will redirect your traffic from your domain without www to your full domain. This is only available for some domain providers.
For more information, click here.
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You can link 1 domain name per Lightspeed eCom subscription. You can forward other domains to this domain. This is setup in your domain provider where your domain name is registered.
Your domain name is an important SEO factor. For example, in Germany, Google gives priority to .de domains in search results. In France, Google also gives priority to .fr domains. You can eventually open an eCom store per country when you're successful with the first. You can find a nice blog article here from one of our customers who have opened a Belgian shop: Belgian webshop success story (In Dutch only).
Domain & email articles
The domain and email category contains these sections and articles:
Domain Basics
- Setting up your domain - Introduction
- Buying a new domain
- Adding your domain to eCom
- Launching your eCom store - DNS record setup
- Domain setup troubleshooting
- Changing your domain
- Updating your traffic sources
- Updating Google Search
- Setting up redirects