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Adding a minimum required order value

A minimum order value is one way to ensure the order size is large enough to be profitable. For example:

  • Your customers expect free shipping on every order. On average, you calculate your business loses money when shipping orders smaller than $30. Instead of removing free shipping, you can set a minimum order value of $30.
  • Businesses that sell wholesale typically have a minimum quantity of products per order. Instead of having a different minimum quantity for each product, you may be able to calculate one minimum price for all products on average.

By default, Lightspeed eCom sets the minimum order amount to $0 to make sure there's no barrier to purchase. Before setting a minimum order value, review your unique business needs to ensure your conversion isn't negatively affected.

To set a minimum order value for all orders:

  1. In the eCom Back Office, navigate to Checkout > Configuration.
  2. In the Cart settings section, toggle on Minimum order amount.

    Enter the minimum order amount

  3. Enter the minimum order value.
  4. Click Save.

To set a minimum order value for a specific payment provider:

  1. In the eCom Back Office, navigate to Settings.
  2. Under the Payment settings column, select Payment providers.Settings page
  3. Select a payment provider.

    Choose a payment provider

  4. In the Additional settings section, toggle on Minimum amount.

    Enter minimum amount

  5. Enter the minimum order value.
  6. Click Save.

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