Approving product reviews

When customers create product reviews, they are not posted online automatically. You can approve and modify them.

  1. On the left menu of the Back Office click Products > Reviews.

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Edit the review by clicking its title.

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Approve or edit the review:

  • Approve – Activate the switch to make the review visible in your online store.
  • Author – The name of the customer who posted the review.
  • Email – The e-mail address of registered customers. This field is blank when customers post a review without logging in to your online store.   
  • Product - The product for which the review was posted.
  • Stars – Here you can see customer assessments, based on the number of awarded stars on a scale from one to five.
  • Content – The review text.
  • View product – The product for which the review was posted.
  • View customer – If visitors leave reviews as a registered customers, their names are listed here. You can also add customers yourself, by clicking the drop-down menu.

To create a review

You can create a review in the back office.

  1. On the left menu of the Back Office click Products > Reviews.
  2. Click Add a review.
  3. Manually fill the entries. You cannot add customers to reviews created in the back office.  
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