Creating or modifying customer accounts [NB]

When a customer places an order in your online store, Lightspeed eCom automatically creates an account even if the customer places the order as a guest.

This article describes the steps for adding a customer account manually (in the Back Office), deleting a customer account and editing an account.

In this article

To create a customer account

You can manually create a customer account in the Back Office. 

  1. On the left menu of the Back Office click Customers.
  2. Click Add a customer.
  3. Enter the customer's details.
  4. Once you're done, click Save at the top-right of the screen. You're redirected back to the customer overview page.
  5. Click Send password to send a temporary password to the customer. You're prompted to confirm the action; click Send a new password to confirm.

To delete a customer account

  1. On the left menu of the Back Office, click Customers.
  2. Click the customer account you want to delete.
  3. On the customer overview page, click Edit at the top-right.
  4. Once in edit mode, scroll down and click Delete this customer at the bottom-left of the screen.

To modify a customer account

  1. On the left menu of the Back Office, click Customers.
  2. Click the customer account you want to modify.
  3. On the customer overview page, click Edit at the top-right. Modify the customer's account details.
  4. Click Save when you've done.
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