Hi. How can we help?

Lightspeed eCom App Store

Many online retailers want to link their online store with other software suites they use, such as accounting, email marketing and fulfillment packages. To facilitate the above, Lightspeed eCom has its own App Store. The apps offered are actually links between the online store and external software and developed by Lightspeed partner businesses. Prices of links vary, depending on their complexity. Navigate to Apps > App store in the left menu of the Back Office. 

NOTE: When you install an app, credentials will be requested. Only eCom users with full permissions will be allowed to install an app. For more information on managing user permissions, click here.

Purchased apps

Navigate to Apps > Purchased apps in the left menu of the Back Office. Here you will find an overview of the apps you have purchased. Payments are either one-off or recurring, this is noted in the column 'recurring': yes or no. Apps/themes are purchased for the minimum period of 1 month, rounded in whole months and can be cancelled monthly. Below table describes the meaning of different statuses.

  • Active - The app/theme is installed and you may be billed for it.
  • Cancelled - the app/theme has been cancelled, and you may possibly be billed one more time for it depending on when the app was cancelled in the monthly billing cycle. The app will remain active during this period.
  • Expired - the app/theme has been uninstalled and you will not be billed for it anymore.
If an app is cancelled immediately after installation (within 12 hours), no charges will be made to your account. However, if installation took place more than 12 hours ago, the entire month will be charged to your account.Appstore_1.png

Was this article helpful?

0 out of 1 found this helpful