Hi. How can we help?

Cancelling an app immediately after installation

Apps are purchased for a minimum period of one month (after installation). If an app is cancelled immediately after installation (within 12 hours), no charges will be made to your account. However, if installation took place more than 12 hours ago, the entire month will be charged to your account. Apps can be cancelled by navigating to WEBSITE > Apps > My purchases in the left menu.

  • Active - app is installed and will likely be charged to your account.
  • Cancelled - app is uninstalled, but might be charged to your account once more, due to monthly cancellation.
  • Expired - app is uninstalled and will be no longer charged to your account.

Apps are charged to your account afterwards, therefore you should consider their purchase date.

Was this article helpful?

0 out of 0 found this helpful