To protect against the Heartbleed vulnerability and ensure that transactions in your online store remain secure, Lightspeed strongly recommends that you regularly update your web browser, and encourage your customers to do the same.
This article provides steps to check for and apply updates to popular browsers and platforms, including:
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Internet explorer
- Android phones or tablets
- iPhone or iPad
Google Chrome automatically applies updates in the background when you close and reopen Chrome.
To check for available updates and verify the version of Chrome
- Open Chrome.
- Click the more icon at the top right of your browser window.
- Click Help > About Google Chrome. The current version is displayed under the Google Chrome heading. Make sure the version installed is higher than or equal to 30. Chrome automatically checks for updates when you navigate to this page.
- Click Relaunch to apply any available update.
You can read more about Chrome and how to manage latest versions and updates here.
By default, Firefox is set to automatically update itself but you can also manually update the browser.
To check for available updates and verify the version of FireFox
- Open Firefox.
- Click the Firefox menu tab, on the top left.
- Click About Firefox. (if that option is not available, you might have to first click Help > About Firefox). This opens a new window that shows the current version, and also checks for potential updates and downloads them automatically. Make sure the version installed is higher than or equal to 27.
- If an update is available, click Restart to Update Firefox.
You can read more about Firefox and how to manage latest versions and updates here.
Updates to Safari are automatically applied with macOS updates.
To check the version of Safari
- Open Safari.
- Click the Safari menu tab, on the top left.
- Click About Safari. This opens a new window that shows the version of Safari you're running. If the version installed is less than 7, you'll need to update Safari.
To update Safari
- On your desktop, click the Apple icon on the left of the top bar.
- Click About this Mac. This opens a new window that shows the version of macOS running on your computer.
- Click Software Update. You are redirected to the Updates page of your account in the App Store.
It's more than likely that an exclusive update for Safari will not be listed on the Updates page.in In order to update Safari, you'll need to install any available updates for macOS. However, if an exclusive update for Safari is listed on the Updates page, you are probably running an older version of macOS. If this is the case, we strongly recommend that you install all available updates for both Safari and macOS.
You can read more about Safari and how to manage latest versions and updates here.
By default, Internet Explorer is updated using Windows Updates.
To check the version of Internet Explorer
- Open Internet Explorer.
- Click Tools (this may be displayed either as a tab on the top left or as a gear icon to the right, depending on your version).
- Click About Internet Explorer. This option opens a new window that shows the version of IE you currently have installed. Ideally, you should be using Internet explorer 11, or at the very least version 7.
- In order to update Internet Explorer you will need to identify the version of Windows you're running. If you ‘re not sure about your Windows version, consult this Microsoft article.
If you're running Windows 10, 9.1 or 7
NOTE: Windows 10, 9.1 and 7 support the latest version of IE (version 11) and fully comply with security requirements.
- Open Internet Explorer.
- Click Tools > About Internet Explorer and enable the Install new versions automatically option. Internet Explorer updates will now be included in your Windows updates and will be applied automatically the next time new updates are available.
- Alternatively: Visit this Microsoft page, select the operating system of your computer and download and install the recommended file. Installing the file will override the current version of Internet Explorer on your computer.
If you're running Windows XP or Windows Vista
NOTE: In order to comply with security requirements, Windows XP and Vista only support IE version 8 and 9, respectively. Unfortunately, Microsoft discontinued support for IE 8 and 9 as of January 12, 2016 and will no longer provide security updates for these versions (refer to this Microsoft end-of-support notification for more details).
To update IE on Windows XP
- You can upgrade Internet Explorer up to version 8. Visit this Microsoft page, select the language of your browser, and then download and install the recommended file.
However, note that Microsoft discontinued support for Windows XP as of April 8, 2014 and Internet Explorer 8 as of January 12, 2016. Microsoft prompts all users of Windows XP to upgrade their operating system; you can read more about how the end-of-support for Windows XP affects you and what you can do about it in this article.
If you're running Windows Vista
- You can upgrade Internet Explorer up to version 9. Visit this Microsoft page, select the language of your browser, and then download and install the recommended file.
However, note that Microsoft discontinued support for IE 9 as of January 12, 2016; this means Microsoft will no longer provide fixes and security updates for this version.
To ensure your Internet Explorer 8 or 9 complies with security requirements
- After you've installed/updated Internet Explorer 8 or 9, open your browser.
- Click Tools > Internet Options.
- Select the Advanced tab.
- Scroll down to the Security section and enable these options: TLS 1.1, TLS 1.2
- Disable the SSL 3.0 option (for added security).
- Click Apply, and then click OK.
By default, Opera updates automatically, but if needed, you can update it manually.
To check for available updates and verify the version of Opera
- Open Opera.
- Click the tab on the top left, under either Menu or Opera depending on the version of your operating system.
- Click About Opera. This option opens a new tab that shows the version of Opera, and also automatically checks for updates and downloads them. Make sure that you are not using a version with less than 17.
- Once the check is complete, click Relaunch now to install any available updates.
You can read more about Opera and how to manage latest versions and updates here.
NOTE: Apart from updating your computer’s browser, it is important to also update the browser you use on your mobile.
Before updating your browser, you need to make sure your device is running an Android version higher than 4.5.
To check the Android version
NOTE: The steps to check the Android version vary by device. The following are general instructions for the majority of Android devices.
- Open your device’s Settings.
- Tap About Phone or About Device.
- Tap Android Version to display your version information.
To update your browser on your Android phone or tablet
- On your phone or tablet, open the Google Play Store app.
- Tap the menu icon at the top left, then tap My apps & games. Apps with available updates are listed under Updates.
- Look for the browser you use (commonly used browsers include Google Chrome, Mozilla Firefox, Web Browser and Opera).
- Select your browser and tap Update.
To update your browser on your iPhone or iPad
- On your iPhone or iPad, open the App Store.
- At the bottom, tap Updates.
- Under pending updates, look for your browser (commonly used browsers include Google Chrome, Mozilla Firefox and Opera). If you use Safari, read the next section.
- Select your browser and tap Update.
- When prompted, enter your Apple ID and Password. The updates will download and install automatically.
If you use Safari on your iPhone or iPad
Safari is updated automatically during iOS updates. If an iOS update is available for your device, you should receive a notification; simply tap Install Now to apply updates.
If you want to check for available updates
- Plug your device's into it's charger and connect to the internet via WiFi.
- Tap Settings > General > Software Update.
- If there are any available updates for your device, tap Download and Install.
NOTE: If you're prompted to temporarily remove apps because iOS needs more space for the update, tap Continue (or Cancel if you do not want to temporarily remove apps). Keep in mind that newer versions of iOS will reinstall any apps that are removed.
- To update now, tap Install. When prompted, enter your Apple ID and Password
You can read more about iOS updates here.