Contact us

If you haven't found what you're looking for in the eCom Help Center, our eCom Support team is available to help you 24/7.

 Email

Submit a request through the eCom Help Center and an eCom Support agent will email you back as soon as possible. You can also sign in to the eCom Help Center to view current and past requests.

 

  

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 Phone

Our eCom Phone Support is open 24/7 in English. It's also open in French, Dutch and German during specific business hours.

 

North America (toll-free)  866-932-1801 Quebec (toll-free)  855-300-7108 Montreal  514-907-1801

United Kingdom  44 20 3695 9599 Netherlands  31 (0)20 820 2391 Belgium  32 9 298 02 73

Australia  61 2 8488 3146 Singapore  65 3158 0466 Other countries  514-907-1801

 

	Days of week	GMT-5	GMT-8	GMT+1
English	Every day	24/7	24/7	24/7
French	Monday-Friday	9:00 AM - 5:00 PM	6:00 AM - 2:00 PM	3:00 PM - 11:00 PM
Dutch	Monday-Friday	3:00 AM - 11:00 AM	12:00 AM - 8:00 AM	9:00 AM - 5:00 PM
German	Monday-Friday	3:00 AM - 11:00 AM	12:00 AM - 8:00 AM	9:00 AM - 5:00 PM

 

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