This Getting started guide is focused on standalone eCom (C-Series). If you have Retail POS (R-Series) with eCom (C-Series), check out the Retail POS help center for more details.

Creating products

You can get started by creating a few products that are:

• Related to each other
• Available in your inventory
• Ready to be sold
• Ready to be shipped
• Representative of your store brand

To create a product in eCom (C-Series):

1. Log in to your eCom Back Office and click Products.
2. Click Add Product.
3. Ensure you select Visible when in stock from the dropdown menu labeled Visibility.
4. Enter the product's name, its price, and quantity and click Continue. The description and content will be added in a later session. You're finished creating the product.
5. Repeat for additional products.

Learn more about creating products and product matrices.

Creating categories

Categories are the main navigation in your eCom store and how your customers will locate your products from your homepage.

To create categories:

1. From your eCom Back Office, click Products.
2. Click Categories from the menu on the left-hand side of your screen.
3. Click Add Category.
4. Enter the name of your category that summarizes how some of your products relate to each other.
5. Click Save.
6. Repeat these steps until all your products can be added to a category.

Learn more about creating categories.

Adding brands

To adding brands:

1. From your eCom Back Office, click Products.
2. Click Brands from the menu on the left-hand side of your screen.
3. Click Add brand and enter the name of a brand in the field labeled title.
4. Click Save.
5. Repeat these steps for all the brands of your products.

Learn more about adding brands.

Selecting a payment method and requesting credentials

A payment method makes it possible for your customers to pay for their orders.

1. Review the payment providers available in your region.
2. Visit the payment provider's website and shop for rates.
3. Once you've chosen a payment provider, sign up with them.
4. When you receive your credentials, save them in a safe place as they will be required later.

Purchasing or confirming your custom domain

A custom web address, also known as your custom domain, is an important part of your eCom store. It's your eCom store's internet identity and is required to rank highly on search engine results pages.

If you already own a custom web address, make sure you can log in to the domain provider. This will be required later. If you need a custom domain, you can purchase one from a domain provider.

Preparing images

Quality images can impact the conversion of traffic into purchases. Ensure you are using high-resolution images that are within the eCom image limits.

When preparing images for your eCom store:

• Take high-quality photos of your products.
• Prepare logo, homepage banner, and category banner images.
• Source brand logo images.

Deciding on shipping strategy

The way you choose to ship orders depends on your shipping strategy. Learn more about available shipping types, shipping strategies, providers, and packaging materials, then note your preferred shipping strategy.