Make your products appear in your eCom store by setting their visibility.
The three visibility settings are:
- Always visible - The product is always visible, regardless of stock level.
- Visible when in stock - The product is visible only when in stock.
- Hidden - The product is not visible in your online store.
There are four ways you can change the visibility settings of your products:
Manually
- Login to your eCom Back Office and click Products.
- Open a product's settings by clicking on a product title.
- At the top of the screen, select the visibility setting you need from the dropdown menu labeled Visibility.
- Click Save.
Bulk
- Login to your eCom Back Office and click Products.
- Enable the checkbox(es) beside the product title for the products you want to adjust.
- Click the item(s) selected button at the top of the table and click either Make visible, Make invisible or Visible when in stock.
- Confirm the popup by clicking OK.
Import
When importing products, include a column called Visible. For each product add:
- Y for Always visible
- S for Visible when in stock
- N for hidden
Editing product visibility by importing
- Create a product export in Tools > Exports.
- Create a seperate import file that is different from your export file in Google Sheets or other spreadsheet software. Copy these column titles into your import file:
Internal_ID Internal_Variant_ID XX_Title_Short Visible - Copy all the internal IDs and product titles from your product export and paste them in your import file. Add either Y, S or N to specify the visibility of each product.
- Import the spreadsheet in Tools > Imports.
Read Editing products through import for complete instructions.
Setting visibility for new products
- Create an import file in Google Sheets or other spreadsheet software. You can add any columns you need, these are the minimum required columns:
XX_Title_Short Visible - Import the spreadsheet in Tools > Imports.
Read Importing new products for complete instructions.
Default
Set the default visibility of products when they're created. This setting affects new products created by:
- Publishing items in a Retail POS that is connected to your eCom store
- Importing new products
- The field automatically selected for Visibility when you click Products > New product.
To adjust the default visibility for new products:
- Login to your eCom Back Office and click Settings.
- Under the Store Settings column, click Workflow.
- In the Webstore section, select either Hidden, Always visible or Visible when in stock from the dropdown menu labeled New products should be.
- Click Save.