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Setting order quantity limits for your products

You can set an upper or lower limit of products your customers can purchase.

  • Setting a minimum amount is a strategy when selling wholesale, especially when selling B2B. Increasing the quantity of products a customer must buy can make it more profitable.
  • Setting a maximum amount is useful when your selling products that are discounted by a promotion. You can help prevent customers from buying too many products at a discount.

You can change the default for new products as well as change products individually or by import.

Default for new products

The default minimum is 1 and maximum is 10,000.

  1. Login to your eCom Back Office and click Settings.
  2. Click Workflow located in the Store Settings column.
  3. Enter a number in the Minimum or Maximum field labeled Order quantity for new products, located in the section titled INVENTORY.
  4. Click Save.


  1. Login to your eCom Back Office and click Products.
  2. Open a product's settings by clicking the product title.
  3. Scroll down to the INVENTORY & VARIANTS section and open a variant's settings by clicking on the variant title.
    Shows an arrow clicking the variant title on the product screen in the back office.
  4. Scroll down to the LIMITS section and add a number in the fields labeled Minimum order quantity or Maximum order quantity.
  5. Click Save.

By import

When importing products, include a column called Buy_Max for maximum order quantity and Buy_Min for minimum order quantity. For each product the numeric values for each quantity.

Editing by import

  1. Create a product export in Tools > Exports.
  2. Create a seperate import file that is different from your export file in Google Sheets or other spreadsheet software. Copy these column titles into your import file:
    Internal_ID Internal_Variant_ID XX_Title_Short Buy_Max Buy_Min
  3. Copy all the internal IDs and product titles from your product export and paste them in your import file. Add the low stock level in the Stock_Alert column for each product.
  4. Import the spreadsheet in Tools > Imports.

Read Editing products through import for complete instructions.

Creating new products by import

  1. Create an import file in Google Sheets or other spreadsheet software. You can add any columns you need, these are the minimum required columns:
    XX_Title_Short Buy_Max Buy_Min
  2. Import the spreadsheet in Tools > Imports.

Read Importing new products for complete instructions.

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