This program is only available to certain North American merchants.
This article outlines the pre-upgrade details to ensure you have a smooth experience as you upgrade to Lightspeed eCom (E-Series).
Getting ready to upgrade
To get ready for the upgrade to eCom (E-Series), follow these steps:
- Contact your Account Manager to request an upgrade to eCom (E-Series).
- Once your Account Manager processes this request, click Upgrade to E-Series on your main menu.
- On the About E-Series page, click the Upgrade Now button.
The About E-Series page contains details on the product and its benefits. More details about upgrading to E-Series can be found in the About Lightspeed eCom (E-Series) article.
You can also review what to expect during the upgrade process.
What data will migrate
- Store settings
- Categories
- Products and variants
- Customers
- Discount codes
- Theme*
*Theme transfers are currently only available for the Ignite and Conform Plus themes. If you do not use either of these themes, you can start from scratch with your design and apply it to your eCom store.
What data will not migrate
- Order history
*You can access your eCom (C-Series) order history and reporting in Retail POS.
- Service tickets and appointments
- URL redirects
- Domains
- Apps
More information on eCom (E-Series)
You can learn more about eCom (E-Series), refer to the FAQ article, or contact Support for specific questions.
Ready to upgrade?
Continue to Upgrading to eCom (E-Series).