Hi. How can we help?

Contact us

Chat

Chat with one of our eCom Support agents by signing in to your eCom admin on a web browser and clicking Help at the bottom-left of the main menu.

  Days of week GMT-5 GMT-8 GMT+1
English  Everyday 24/7 24/7 24/7
French Monday - Friday
Saturday - Sunday
9:00 AM - 6:00 PM
9:00 AM - 5:00 PM
6:00 AM - 3:00 PM
6:00 AM - 2:00 PM
3:00 PM - 12:00 AM
3:00 PM - 11:00 PM
Dutch Monday - Friday 3:00 AM - 11:00 AM 12:00 AM - 8:00 AM 9:00 AM - 5:00 PM

Email

Having trouble finding what you need? Submit a support request using the button below and an agent will reply as soon as possible.

Submit a request

Data privacy request form
Some data privacy laws may entitle you to exercise specific rights with respect to your personal information. Complete this form to get more information how your data may be processed.

Phone

Call us to modify your subscription, speak to Support, or inquire about billing, invoices, or contracts.

North America (toll-free)
+1 866-932-1801

Quebec (toll-free)
+1 855-300-7108

Montreal
+1 514-907-1801

United Kingdom
+44 20 3695 9599

Netherlands
+31 (0) 20 820 2391

Belgium
+32 9 298 02 73

Germany
+49 800 724 4541

   

Australia
+61 2 8488 3146

Singapore
+65 3163 1874

Other countries
+1 514-907-1801

   

  Days of week GMT-5 GMT-8 GMT+1
English Every day 24/7 24/7 24/7
French

Every day

9:00 AM - 5:00 PM

6:00 AM - 2:00 PM

3:00 PM - 11:00 PM

Dutch

Monday–Friday

3:00 AM - 11:00 AM

12:00 AM - 8:00 AM

9:00 AM - 5:00 PM

German

Monday-Friday

3:00 AM - 11:00 AM

12:00 AM - 8:00 AM

9:00 AM - 5:00 PM

Please describe your request. A member of our support team will respond as soon as possible.

Please enter your Shop ID.

Please enter the best number to contact you (including area code)

Providing your Account ID will help in processing the request and may be required later.

Add file or drop files here