You can receive support for your theme by reviewing their theme documentation, contacting the theme developers or by Contacting us.
You can locate a theme manual through your eCom admin.
- In your eCom admin, select Design.
- Select Read theme documentation on the right-hand side of the screen.
You can also locate a theme manual through the theme store.
- Go to the theme store on the Lightspeed HQ website.
- Search for and select your theme.
- A link is provided under Documentation, on the right hand-side of the screen.
Contacting your theme's developer
If you cannot find the answers you are looking for in the manual, many theme developers have a support email located above the developer's website on their theme page.
- In your eCom admin, select Design.
- If available, the developer's contact information is located below the Read theme documentation link.
You can obtain the theme developer's email, through the theme store on the Lightspeed HQ website.
- Go to the theme store on the Lightspeed HQ website.
- Search for and select your theme.
- Under the Install now button, click Need support?
Further reading
- Locating common design settings - Read this article when you cannot locate a specific design setting. Some settings are not controlled by a theme, like products, content, headlines etc.
- Introduction to designing your eCom store - There are other ways to modify the design of your eCom store. Read this article to find out the various ways available to you.