You can modify the information used for your billing. The information you enter here is not publicly visible. To edit the data about your company that is visible to customers, you can add or update your business information.

1. On the left menu of the Back Office, click Settings.

2. In the General Settings category, click Billing information.

   

When changing billing information, you'll need to confirm the change using a code sent to your email address. This code will expire after 10 minutes and will last for 30 minutes after use before you'll be prompted to enter another code. 5 failed attempts to enter a code will trigger an automatic account lockout and forced password reset.

Billing address

The address data you enter here is displayed on your monthly Lightspeed invoice.

• Country - Country where your office is located.
• Address 1 - Street name and number of your office.
• House number - Number of your office location (may be the same as the number in Address 1).
• Extension - Extension information for your office.
• Zip code/Postal code - Zip code or postal code of your office.
• City - City of your office.
• Region - State or province of your office.

Company information and details

Company information

Enter the details for the contact person of your online store. If we want to get in touch with you, we will contact the person mentioned here. 

• Contact – Name of the Lightspeed can contact.
• Phone number – Landline number, if applicable.
• Mobile – Mobile number.
• Email - Email address we can use to reach you. This can be a personal email address.
• Finance email - Email address we can use to reach you about financial topics.

Company details

Enter your company data. This is required for a Lightspeed eCom store.

• Company name - Name of your company, as registered with the Chamber of Commerce (CoC).
• Industry- Select a line of business from the list. If your online store is active in several fields, pick the one that is the most representative.
• Tax ID or VAT number - Enter your Tax ID (North America) or VAT number (Europe). After you register with the Tax Authority (HM Revenue & Customs in the UK), you will receive a VAT identification number (VATIN). The full identifier starts with an ISO 3166-1 alpha-2 country code (except for Greece, which uses the non-standard country code EL) and then has between 2 and 12 characters. The identifiers are numeric digits in most countries, but in some countries may contain letters.
• COC number - Companies that register with the COC receive a COC identification number. In several European countries, registration/membership is not required. It is required if your company is in the Netherlands.
• Identification Number - National Identification Number (UK), Social Security Number (USA), or Social Insurance Number (Canada).