Lightspeed lets you manage the inventory of several online stores within a single management interface. You do this using the Multishop tool, which connects the inventory of multiple online stores—using product EAN and/or SKU codes—and lets you then view and manage the inventory of these stores.
When you enable and configure Multishop, you must connect similar products to each other using their product EAN and/or SKU code, so that Lightspeed synchronizes inventory across all stores. For example, if you sell product X in online stores A and B, it must have the same EAN and/or SKU code in both stores. In addition, if you use product variants (colour, size, and so on), each variant is considered a separate product requiring a unique EAN and/or SKU code.
Once you connect similar products using their EAN and/or SKU code, the Multishop tool also synchronizes the following product information across all stores included in the configuration:
- minimal order amount
- cost price
- Article code
- Track the inventory
- Allow backorders
if you connect your products with the EAN code, the SKU code will be synced as well.
Before enabling Multishop, make sure the EAN and/or SKU codes, the amount in stock, minimum order amounts, weights and the cost price of similar products (in other words, products that you want to connect to each other) are the same. Not doing so may result in synchronization issues.
To enable Multishop, you can contact your account manager to activate the Multishop connection.
After this, you can contact support by sending in a ticket. Please make sure this request is submitted by the shop owner and that you clearly state the shop numbers and sync preference.
You can find your shop number in the top left corner of the screen after clicking on your account name.
- You can find the Multishop settings in Settings > Workflow.
- In the drop-down, you can select how to connect your products. Select Sync products by and select either Barcode or stock keeping unit.