PayPal is an online payment processor that allows your business to accept payments from customers worldwide.

PayPal Business can be a great way to expand your customer base and streamline your payment process. First, you'll need to sign up for a PayPal Business account to begin accepting payments through PayPal. Once your PayPal business account is active, add PayPal as a payment provider in your C-Series back office to accept the following payment methods:

• PayPal.
• Debit or credit cards (Visa, MasterCard, Discover, and American Express).
• Pay later.
• Venmo (for US merchants only).

Creating a PayPal Business account

Sign up for PayPal and create a PayPal Business account. If you encounter any issues, refer to PayPal's help center.

Adding PayPal to your C-Series back office

After you’ve created your PayPal Business account, add PayPal as a payment method to your C-Series back office:

1. Log in to your eCom back office.
2. From the main menu, navigate to Settings > Payment providers.

   

3. Select Add Payment Providers.
4. In the PayPal Commerce Platform section, click Add.

   

5. On the Edit PayPal Commerce Platform page, click Connect PayPal Commerce Platform.

   

6. The PayPal login page will display. Enter your PayPal Business account Email and Country or region, then click Next.

   

7. Review PayPal’s permissions and click Agree and Connect to allow PayPal to connect to your C-Series back office.
8. Click Go back to Test Store to return to your C-Series back office.
9. Enable the Activate this payment provider toggle on the Edit PayPal Commerce Platform page within the Provider settings and click Save.

   

10. Enable other payment methods accepted by your PayPal Business account. Review PayPal’s supported payment methods table to learn which payment methods are supported in your country.
11. Optional: Configure additional settings, such as payment costs minimum or maximum amounts.
12. Click Save. PayPal has now been added to your C-Series back office.

Running a test transaction

Run a test transaction in your store to ensure your PayPal Business account is integrated with your C-Series account. After the test transaction, you can delete the order from your eCom back office. To run the test transaction:

1. On your C-Series homepage, click View store.
2. Add an item to your cart and check out. This process varies, depending on your theme and store layout.
3. Select PayPal as the payment method.

   The text for terms and conditions above the checkout button is a customizable area that communicates your store's policies to your customers. You can update this text to match your specific terms through the Translations feature in your eCom back office.

   

4. If you are redirected to a PayPal login screen or asked to enter your credit card details, you've verified that PayPal is connected.
5. To cancel the test transaction, navigate to your eCom back office and select Orders.
6. Select the test transaction.
7. On the Order details page, navigate to Cancel order > Cancel this order and your test transaction will be canceled.

Identifying transactions

A common identifier between Lightspeed and PayPal is the Invoice ID. If you want to find a transaction in the PayPal dashboard, you should search for its Invoice ID. This can help track and verify transactions between the two platforms.

What's next?