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Selling products without stock

You can allow the sale of products without stock. This is useful when you have products with unimportant stock levels. For example when you're selling electronic products, services or uninventoried products. In these cases, disable the Track the inventory option for your products.

Enabled by default, the Track the inventory setting prevents the sale of out-of-stock products, shows the stock level on the product page and allows the option to enable back orders. Backorders are useful for temporary product shortages. For more information on backorders, click here.

Disabling the switch allows out-of-stock purchases and hides the stock level from the product page. In the back office, the product's inventory number will still decrease when ordered. To prevent a negative stock number, low stock (orange) or out of stock (red) alerts, add a very high number to the stock level field in your product.

For eCom stores connected to a Retail point of sale, most items published to eCom have Track the inventory enabled. Change your item type to Non-inventory to disable Track the inventory in eCom. For more information about editing items, click here.

Setting the default track inventory setting for new products

By default, the track inventory setting for new products is on. Disable it when the stock level for the majority of your future products will be unimportant or non-existent.

  1. Log in to your eCom back office and click Settings.
  2. Click Workflow located in the Store Settings column.
  3. Disable the switch labeled Track inventory, located in the section titled INVENTORY.
  4. Click Save.

Disabling inventory tracking in a product variant 


  1. Log in to your eCom back office and click Products.
  2. Open a product's settings by clicking the product title.
  3. Scroll down to the INVENTORY & VARIANTS section and open a variant's settings by clicking on the variant title.
  4. Scroll down to the INVENTORY section and disable the switch labeled Track the inventory.
  5. Click Save.

Bulk action

  1. Log in to your eCom back office and click Products.
    1. For variants of one product: open the product settings by clicking the product title. Scroll down to the INVENTORY & VARIANTS section.
    2. For variants of many products: in the sidebar on the left hand side of the screen, click Inventory.
  2. Enable the checkboxes beside the variants you want to modify. For all variants on the page, enable the checkbox in the top left of the table.
  3. Click the item(s) selected button and click Edit.
  4. Enable the checkbox beside Inventory.
  5. Answer the question Are all the values the same by selecting either Yes or No from the drop-down menu.
  6. Click Next.
  7. Disable the switch labeled Track the inventory.
  8. Click Save.


When importing products, include a column called Track the inventory. For each product, add:

  • N to disable tracking for your products.

Editing product tracking settings by importing

  1. Create a product export in Tools > Exports.
  2. Create a separate import file that is different from your export file in Google Sheets or other spreadsheet software. Copy these column titles into your import file:
    Internal_ID Internal_Variant_ID XX_Title_Short Stock_Track
  3. Copy all the internal IDs and product titles from your product export and paste them in your import file. Add N for each product to disable tracking.
  4. Import the spreadsheet in Tools > Imports.

Read Editing products through import for complete instructions.

Setting the product tracking setting when importing new products

  1. Create an import file in Google Sheets or other spreadsheet software. You can add any columns you need, these are the minimum required columns:
    XX_Title_Short Stock_Track
  2. Import the spreadsheet in Tools > Imports.

Read Importing new products for complete instructions.

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