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Monthly product updates roundup

Learn more about new features and improved functionality on eCom (C-Series) in the monthly product updates roundup. For omnichannel (Retail POS + eCom) updates, refer to What's new in Retail POS (R-Series).

March 2026

Update

Custom email DNS authentication

Email addresses section with note about email address has been verified, and the user can finish authentication by logging into their domain provider account.

Custom email addresses in eCom (C-Series) need to be verified and authenticated through DNS settings or emails to customers will revert to the default "shop-name"@ecom.lightspeedhq.com.

Learn more

December/January 2026

New

Introducing e-invoicing in eCom (C-Series)

Merchants needing to comply with the EU’s VAT in the Digital Age (ViDA) directive can now provide machine-readable e-invoices for business-to-business (B2B) transactions.

Learn more

August 2025

Update

Modify custom template data

retail-c-custom-template-data.png

Configure items at the product level on your website, allowing you to add extra functionalities to product pages and to the product type category.

Learn more

Update

Middleware database upgraded

The middleware database has been upgraded from MySQL 5.7.44 to 8.4.5, delivering improved performance, enhanced security, and access to the latest features. This update also helps ensure long-term stability and efficiency for eCom services.

Update

Improvements to the new checkout Buy button

An issue related to missing required information in the checkout has been resolved. Now, you will clearly see when required information is missing so you can complete it.

Update

Apple Pay orders now show shipping addresses

In some situations, shipping address information was missing from Apple Pay orders, potentially affecting shipment integrations. The issue is now resolved.

Update

PostNL or Pakjegemak guest orders now contain necessary API field

Previously, an issue caused the API to return empty addressShippingName for PostNL Pakjegemak guest orders. Now, sending orders to PostNL or third-party fulfillment services with Pakjegemak delivery will contain the necessary API field.

Update

Crowdstrike Recon for compromised credentials check implemented

When credentials have been compromised, the eCom Crowdstrike connection will help automatically force a password reset and lock on the affected account.

July 2025

Update

Exporting gift cards

Gift cards page with Export button emphasized.

You can now export gift card information from your eCom (C-Series) Back Office, which allows you to track gift cards, assist with liability calculation, and send marketing to gift card holders with unredeemed balances.

Learn more

April 2025

Update

Improvements to inventory syncing

Improvements to inventory syncing between eCom (C-Series) and Retail POS (R-Series) means items sync more reliably across both platforms.

March 2025

Update

JQuery update to version 3.7.1

To provide long-term compatibility, we’ve updated our jQuery from version 1.9.1 to 3.7.1. Theme partners have been notified and have made the required updates. If you’ve purchased a Lightspeed theme and made changes to the code, you’ll need to manually update it.

Learn more

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