Use this article as a reference to determine the limits of the Lightspeed eCom platform. The limits have been organized into two parts: Image limits and the remaining limits to the rest of the platform itself.
Images
In Lightspeed eCom, themes are designed to ensure an image is always optimized on the webpage, regardless of the original size of image uploaded. However, when overriding the theme code, the platform limits should be considered. Images in Lightspeed eCom have the following limits:
|
Products – number of images per product |
Depending on eCom version:
Click here if you're unsure about the eCom version you're using. |
| Max image size | 25 MB It's recommended you balance the size of your images with your page load speed and keep images less than 1 MB. Smaller images will greatly improve your website's load speed. |
| Max image dimensions | Images up to 5128px x 5128px will be stored unscaled. Images with dimensions larger than this will be scaled to 5128px on the largest dimension's edge. |
| Supported image formats |
|
| Recommended color space for images |
Any RGB color space. Images with a CMYK color space noticeably diminish in color when uploaded to eCom. For more information, click here. |
Platform Limits
The eCom platform has limits that apply to all users. These limits are optimized to guarantee responsive operation of all online stores hosted on our platform.
Some limits can be increased, depending on your eCom store and how it's setup. Contact your account manager, or our sales team. For more information about contacting us, click here.
| Number of languages. This is a general limit. The number of languages you can add depends on your subscription. | 9 |
| Currencies | 6 |
| Number of redirects | 25,000 |
| Number of categories | 2,000 |
| Custom sorting within a category | Up to 199 products within a category |
| Number of brands | 1,000 |
| Files (through Tools > Files) | 500 (max. 50MB in total) |
| Products - number of custom fields per product |
20 Every type of custom field is counted as 1. Custom field values are not counted. For example, a product with Select and Text would count as 2 custom fields, even if the Select custom field had 20 values. |
| Number of products | Subscription-based (minimum 250 with Essential subscription); for more information, click here. |
| Products – number of quantity discounts per product | 10 |
|
Number of tags |
15,000 |
| Product – number of tags per product | 25 |
| Product – number of related products that can be added to one product | 10 |
| Product - number of categories per product | 25 |
| Number of variants |
25,000 without Retail POS connection |
| Product - variants per product set |
100 For more information about variant limits, see Creating product variants. |
| Number of filters | 6 |
| Number of values per filter | 15 |
| Product – number of filter values per product | 25 |
| Number of products per tag | 500 |
| Blogs | 5 |
| Number of visible blog posts in Recent blog posts section | 5 |
| Number of upsell products in checkout | 20 |
| Number of KB on a page | 64 |
| Reviews per product | 50 |
| Maximum number of reviews | 10000 |
| Number of products on a customer wish list | 50 |
| Number of discount rules | 20 |
| Number of snippets in the theme | 25 |
| Number of products on the homepage | 24 |
| Maximum amount of products per order/quote | 100 |
| Number of products in a search result (front-office) | 250 |
| Amount of specifications | 50 |
| Specification titles and attributes | 254 characters |
| Maximum number of Additional Costs | 100 |
| Customer Groups | 50 |
| Number of customers in a customer group | 1000 |
| Amount of Service Pages | 20 |
| Import New products | 1000 |
| Update Existing products with an import | 10,000 |
| Number of Featured categories | 20 |
| Number of visible Headlines | 10 |
| Imports per day | 25 |
| Content Pages | 65,532 characters |
| Product Content | 65,532 characters |
| Blog Post Contents | 65,494 characters |
| Title/Full Title | 264 characters |
| SKU, Article Code, Barcode | 255 characters |
| Translation content | 61,148 characters |
| Suppliers | 100 |
| Hallmarks | 50 |
| API rate limits | 300 / 3.000 / 12.000 (5 min / 1 hour / 1 day) |
| Number of API keys | 3 (If at least an advanced subscription) |
| Front-End API limits (i.e. ajax requests) | Bucket with 50 requests (leak rate of 5 requests/sec) per IP (read more on leaky bucket algorithm) |