Enabling automatic tax rates (North America)

If your business is located in either the United States or Canada, you can enable automatic tax rates for your online store. Lightspeed eCom will then generate the appropriate taxes, based on each customer's shipping location.

IMPORTANT: Although this mechanism provides the most up-to-date tax rate(s) for the specified shipping location, you should always double-check the tax rates and resulting calculations to ensure their accuracy. In the event of a discrepancy, contact Lightspeed Support.

NOTE: If your store is located in Europe or Australia, add manual tax rates.

To enable automatic tax rate calculations

  • On the left panel of the Back Office click Settings > Payment Settings > Taxes.
    • For Canada
      1. Click Change country selection to select a country. 

        TaxesNoAm_1.png
      2. From the list of countries select Canada.
      3. The country is added to your automatically calculated tax rates. Optionally, click Edit to view the tax rate for each province. 

        TaxesNoAm_2.png
    • For the United States
      1. Click Change country selection to select a country. 

        TaxesNoAm_1.png
      2. From the list of countries select United States
      3. The country is added to your automatically calculated tax rates.

        TaxesNoAm_3.png

      4. Click Edit to add tax per state. 
      5. Click Add a location.



      6. In the Name box, give your location a name such as Warehouse or Main Store, and enter the address. If you have only an online store, enter the address where you are located, such as your home or warehouse address. 
        TaxesNoAm_5.png
      7. Repeat these steps for every location that's in a different state. If you have multiple locations in one state, you only need to enter one.

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