Enabling automatic tax rates (North America) [NB]

If your store is located in either the United States or Canada, you can enable automatic tax rates for your store. When you enable this setting, Lightspeed eCom automatically generates the appropriate taxes that your customers pay, based on their shipping address.

NOTE: This setting is only available for merchants in the US and Canada. If your store is located in Europe or Australia, add manual tax rates.

To enable automatic tax rate calculations

  • On the left panel of the Back Office click Settings > Payment Settings > Taxes.
    • For Canada
      1. Click Change country selection to select a country. 

        TaxesNoAm_1.png
      2. From the list of countries select Canada.
      3. The country is added to your automatically calculated tax rates. Optionally, click Edit to view the tax rate for each province. 

        TaxesNoAm_2.png
    • For the United States
      1. Click Change country selection to select a country. 

        TaxesNoAm_1.png
      2. From the list of countries select United States
      3. The country is added to your automatically calculated tax rates.

        TaxesNoAm_3.png

      4. Click Edit to add tax per state. 
      5. Click Add a location.



      6. In the Name box, give your location a name such as Warehouse or Main Store, and enter the address. If you have only an online store, enter the address where you are located, such as your home or warehouse address. 
        TaxesNoAm_5.png
      7. Repeat these steps for every location that's in a different state. If you have multiple locations in one state, you only need to enter one.

        TaxesNoAm_6.png
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