Adjusting an existing shipping method
To offer free shipping, access Settings > Shipping methods, and in the SHIPPING RATES section of a manual shipping method, set the Minimum order price for free shipping.
Example settings for a free shipping method:
- Name: Free Shipping
- Description: UPS delivery in 2-5 days.
- Shipping weight range and rate: 0 - 1000 lbs, 0.00 USD
- Country: United States
Creating a new free shipping method
- Open your Lightspeed eCom Back Office and click Settings.
- In the second column called Store Settings, click Shipping methods.
- Click Add manual shipping method.
- Keep the type set as Default shipping and click Continue.
- Enter the name of the shipping method in the field labeled Title in the SHIPPING METHOD TITLE section. Optionally, type a description. For example: We ship using Fedex only.
- Click Add shipping rate in the SHIPPING RATES section.
- Create a weight range that includes all your products.
- Select any unit of measurement.
- In the field labeled Rate excluding VAT, type a zero value and click Save.
- In the COUNTRIES section, select the countries to which free shipping should apply.
- In the TAX RATE section:
- North American eCom stores: Keep the switch labeled Calculate taxes automatically enabled.
- European, UK or Australian eCom stores: Select an appropriate tax rate.
- Click Save.
What's next?
Offering flat rate shipping
Explore how to set up and manage fixed shipping rates for your e-commerce store.
Learn moreOffering variable rate shipping
Learn the steps to configure variable shipping rates, adapting to different order conditions.
Learn more