Adding a minimum order value

A minimum order value is one way to ensure the order size is large enough to be profitable. For example:

• Your customers expect free shipping on every order. On average, you calculate your business loses money when shipping orders smaller than $30. Instead of removing free shipping, you can set a minimum order value of $30.
• Businesses that sell wholesale typically have a minimum quantity of products per order. Instead of having a different minimum quantity for each product, you may be able to calculate one minimum price for all products on average. For more information about setting order quantity limits, click here.

By default, Lightspeed eCom sets the minimum order amount to $0 to make sure there is no barrier to purchases from your customers. Before setting a minimum order value, do research to ensure your conversion isn't negatively affected.

These steps set a minimum order value for all orders:

1. Click Settings from the sidebar located on the Home screen of your eCom back office.
2. Click Advanced, located at the bottom of the General Settings column.
3. Enter the minimum order value in the Minimum order amount field located at the bottom of the STORE section.
4. Click Save.

These steps set a minimum order value for a specific payment provider:

1. Click Settings from the sidebar located on the Home screen of your eCom back office.
2. Click Payment providers.
3. Click a payment provider you have enabled
4. Scroll down to ADDITIONAL SETTINGS and enable the Minimum order switch.
5. Enter the minimum order value.
6. Click Save.